A commerce operations platform connecting storefront, product catalogue, checkout, payments, orders, shipping, customer support and marketing in one system for Indian D2C and small retail businesses.
Features described are based on verified capabilities. Exact availability depends on selected subscription tier.
Real-time view of retail and e-commerce workflows and records
Up to 5,000 monthly orders and 2,000 SKUs
Up to 10 staff accounts
Available
Available
Weekly activity across the connected workflow
Multi-channel catalogue
Low-stock alerts
Batch dispatch
Operational Context
Businesses in retail and e-commerce frequently coordinate operational queues, records, client communication, and financial transactions simultaneously. When this operational data is scattered across disconnected tools, spreadsheets, and manual notebooks, maintaining clarity becomes challenging.
Step-by-Step Flow
A predictable workflow designed to keep every step organized from initial intake to final completion.
Set up baseline information, staff accounts, and core data registers for your retail and e-commerce business.
Review incoming customer requests, schedule slots, or work orders through the centralized calendar or queue.
Record status progressions, assign team members, and document key operational milestones.
Record customer transactions, generate tax-compliant invoices, and track pending dues.
Perform standard checklists, log completion notes, and ensure operational sign-offs.
Access real-time summaries of daily volume, staff activity, and financial performance.
Verified Modules
Every feature is verified before publication. Review the supported capabilities across fleet, booking, customers, payments, and inspections.
Multi-channel catalogue
VerifiedConfigurable based on operating setup.
Low-stock alerts
VerifiedConfigurable based on operating setup.
Batch dispatch
VerifiedConfigurable based on operating setup.
Sales analytics
VerifiedConfigurable based on operating setup.
Software Walkthrough
Explore authentic previews of the primary operational views: Overview Dashboard, Bookings, Fleet, Customers, Payments, and Reports.
Centralized dashboard summarizing active retail and e-commerce operations, key milestones, and alerts.
Active Rentals
24
8 due for return todayAvailable Fleet
16
Ready for bookingIn Service / Repair
2
Expected back tomorrowToday's Revenue
₹14,800
12 bookings completedToday's Schedule & Handover Queue
Auto-syncedTarget Audience
Confirmed business models and operations that this software is purpose-built to support.
Teams transitioning away from manual spreadsheets to an organised digital console.
Operations coordinating multiple staff members, technicians, or administrators.
Businesses managing activity across multiple locations or regional desks.
Operational Value
Specific operational outcomes described in practical business terms without speculative percentage savings.
Consolidate all client, operational, and financial records in one structured system.
Review day-to-day progress without having to call staff or inspect paper registers.
Ensure every order, booking, or customer case follows standard operational checklists.
Track dues, generate compliant receipts, and avoid missed payment collections.
Add users, branches, or integrations seamlessly as your business expands.
Connected Systems
Only confirmed and supported integrations are listed below. External third-party messaging and payment gateway fees are documented transparently.
Integrates Shopify webhook directly into OrynticLabs E-commerce Store OS workflows for automated alerts or transactions.
Integrates Shiprocket directly into OrynticLabs E-commerce Store OS workflows for automated alerts or transactions.
Integrates Razorpay directly into OrynticLabs E-commerce Store OS workflows for automated alerts or transactions.
Integrates GST invoicing directly into OrynticLabs E-commerce Store OS workflows for automated alerts or transactions.
Trust & Data Protection
Customer, staff and operational records in OrynticLabs E-commerce Store OS are protected with the following safeguards.
All traffic is protected with TLS/HTTPS encryption, and stored records are encrypted at rest in certified cloud infrastructure.
Staff accounts only see the records and actions permitted by their assigned role — there is no shared, all-access login.
Uploaded documents and files are served through access-controlled storage rather than public links.
Data is hosted in certified cloud infrastructure with Indian data residency and daily automated backups.
Key record changes and staff actions are logged with a timestamp, so activity can be traced after the fact.
Transparent Pricing
Predictable subscription tiers based on users and volume. No hidden software fees.
Small teams getting started with structured software
Billed monthly + GST. Cancel anytime.
Included Modules:
Support: Standard email support
Setup fee: ₹0 (Self-serve onboarding)
Trial: 14-day fully featured evaluation
Upgrade policy: Upgrade or modify plan anytime with pro-rata billing
Established businesses with multi-user operations
Tailored limits & terms for your team
Included Modules:
Support: Priority email & chat support
Setup fee: Quoted during onboarding call
Trial: 14-day evaluation with setup assistance
Upgrade policy: Cancel or upgrade renewal at any billing period
Book a DemoHigh-volume or custom integration requirements
Tailored limits & terms for your team
Included Modules:
Support: Dedicated account manager with SLA response
Setup fee: Quoted according to scope
Trial: Custom sandbox demonstration
Upgrade policy: Enterprise contract terms
Book a DemoImplementation Roadmap
Realistic setup timeline to get your team taking bookings with guided configuration and data import.
Review your retail and e-commerce operations with our product specialists.
Select the subscription tier covering your staff count and volume.
Gather existing customer or inventory lists in our spreadsheet template.
Configure staff accounts, taxes, receipts, and alert preferences.
Walk through real day-to-day operations with your staff.
Transition into structured workflows with our support team on standby.
Transparency & Trust
Essential technical prerequisites, device requirements, data policies, and documented boundaries to prevent mismatched expectations.
Modern desktop and mobile browsers (Chrome, Safari, Edge, Firefox) across computers, tablets, and smartphones.
Active internet connectivity (broadband or 4G/5G mobile) required for real-time team synchronization.
Up to 10 staff accounts; Up to 5,000 monthly orders and 2,000 SKUs
Spreadsheet import (CSV / XLSX) available for historical contacts and master catalogs.
WhatsApp notifications, SMS Gateways, Razorpay UPI, and accounting CSV exports.
Hosted in certified cloud infrastructure with TLS/HTTPS encryption, daily automated backups, and Indian data residency.
External gateway transaction fees (~2%) and SMS/WhatsApp consumption credits are billed by third-party providers.
Custom on-premise hardware connectors require dedicated technical assessment and configuration.
Answers & Clarifications
It is intended to organise records, daily queues, client information, payments, and workflow steps according to the features included in the selected plan.
The supported user count and branch layout depend on the product plan. Review the plan limits before subscribing.
Customer-facing booking or client portals are available where supported in the product configuration.
Payment collection depends on supported payment integrations, merchant verification, and payment aggregator policies.
Data migration depends on file formats, data hygiene, and the agreed onboarding scope.
Standard settings and integrations are configurable. Additional specialized custom software development can be evaluated separately.
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Next Steps
Tell us about your team size, daily process, and operational needs. We'll help you evaluate whether this product is the right fit.
Have questions first? Fill in the form or call our team for an informal workflow assessment.
Select an upcoming business day to schedule a 30-minute tailored walkthrough over Jitsi Video.
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